Completing regular preventive maintenance on a hot water heater at least every 12 months helps keep it performing at its very best. We provide maintenance membership plans to help property owners save on service, backing it with an industry-leading 100% Satisfaction Guarantee.*
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Our technicians will check the temperature release valve to confirm it isn’t blocked or damaged. This valve makes it possible for the water to drain if the pressure within the tank gets too high.
The anode rod is designed to intentionally draw in debris, corroding itself in place of the water heater. We’ll examine it to see if this should be replaced.
Tank water heaters should be flushed a few times annually to prevent the buildup of rust, corrosion, or sediment. Tankless water heaters should additionally be cleaned out occasionally to ensure continued effectiveness.
Tankless water heaters have filters that should be emptied on a scheduled basis. These filters prevent sediment and excess buildup from making its way into your water system.
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Tank water heaters should be drained at least once annually. Specialists will also look at internal components like the anode rod to find out if it must be replaced, as well as the temperature pressure release (TPR) valve to ensure it’s not clogged. The TPR valve releases water when there is too much pressure in the tank and helps to ensure that your pipes don’t burst. If this valve isn’t functioning right, we can tell you if it needs to be replaced.
Although tankless water heaters don’t store water, the system still should be flushed regularly. There are also two filters in tankless water heaters that stop buildup or debris from getting through, and our staff will examine and clean those thoroughly.
Homeowners should schedule hot water heater maintenance 1-2 times per year, depending on the model of water heater, energy source and neighborhood water quality. Tankless water heaters should have maintenance performed twice every year.
Maintenance plans are worth the investment for a number of reasons. Performing routine maintenance for both tank and tankless water heaters can decrease the need for expensive repairs because things are less likely to break. You can also lengthen the life of your water heater, reducing the odds of premature replacement.
Read our step-by-step guide on how to drain your water heater.
A diagnostic fee, also known as a service call fee, is a typical charge used by HVAC companies when a technician is called out to your home to diagnose any and all problems with your furnace or air conditioner. The service call charge covers the technician’s time, knowledge and any gas or other travel expenses associated with assessing the problem. It’s basically a service fee for the technician’s professional evaluation to identify what went wrong.
It’s like visiting your doctor. They have to do some preliminary tests or an examination to learn more about what’s wrong before suggesting treatment. Similarly, the technician we send must examine your system to decide on the best repair or maintenance steps.
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