Reviews

Average Rating
651 Total Reviews
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"Technician was friendly, explained what he was doing. Wore protective shoe covers in the house."
"Technician called when he was on his way. He was respectful, caring, and provided answers to all my questions"
"super service-excellent people"
"Santosh is awesome! He's knowledgeable, professional, and very courteous!"
"furnace check was well done, I wasn't too happy when I needed a new furnace though."
"Tech was informative & courteous"
"Nick does a wonderful job. I want him here every time."
"santosh is always very professional - an excellent technician"
"you guys are way too high pressure"
"Santosh does his excellent job for our evaporative cooler."
"Technician was on-time, knowledgeable about equipment and performed service in a timely manner."
"Service person (Ryan) was very skilled, responsive and helpful. He made an extra effort to make sure everything was done well. He took the time to explain everything in ..."
"Very thorough"
"Did a okay job. Just a little spacey or tired!!"
"The service person was great. Explained everything and was very efficient. "
"The the technician was very polite and informative "
"Mr Shresta was very courteous, professional and knowledgeable."
"santosh is an excellent technician and i believe a fine representative of the company as a whole. when we call service experts, we ask for santosh by name"
"Ryan is the best technician I have had and continue to request him."
"Ryan is an honest and helpful tech. He has always given me excellent unbiased advice."
"Santosh is very professional, answers any questions, always picks up after himself and is very cheerful and friendly. We will always request him."
"Took 2 appointments to complete maintenance because inline filter not on truck. Despite specifically asking that the filter be with the tech and being told it would brou..."
"James was on time, efficient, knowledgeable, and pleasant."
"Explained findings well."
"Nick was on time, very professional, knowledgeable and thorough"
"Pleasant and efficient service."
"Santosh gives excellent service. He shows me how to trouble shoot problems on the furnace, helps me save money, answers questions and explains things. I usually do have ..."
"He is always professional"
"Technician was knowledgeable, prompt, and very helpful answering the few questions I had about the system."
"The technician was exceptionally helpful and nice. We felt comfortable with his explanation of the problem and enjoyed talking with him."
"Santosh is always friendly, he is very efficient when he comes out and looks and my units. Always ask to see if I have any questions. and will let me know about the new ..."
"Eric was courteous, knowledgeable, and took time to service my furnace & to explain his findings."
"Nick arrived in a timely manner after a call. He was very pleasant, informative, and efficient.Service experts is a good company and provides good service."
"Technician was very efficient, answered any questions I had and was very professional and arrived on time."
"Personable technician who provided excellent and knowledgeable service."
"knowledgeable and efficient"
"Ryan did a through job of checking out my equipment. "
"The tech seemed to know what he was doing. He made a couple of recommendations. He did the service call in a timely manner."
"Jams was professional and pleasant. He tried very hard to explain things to me."
"the man you sent, sorry I have forgotten his name, did a wonderful job. He was pleasant, did great work and answered all my questions."
"He is always courteous, and very thorough "
"The technician was very thorough & knowledgeable. I was unhappy that we had to replace the entire AC unit at this time."
"Our technician took time to ecplain the service he provided and was very professional."
"I've been with you guys for over 10 years and you have deteriorated into nothing but sending technicians out to sell me stuff. You are way over priced and everything is a..."
"He was very helpful in finding the faulted battery's I had bought for the thermostat. and answered questions I had "
"Called before arriving. On time. Wore booties in my house, thoughtful and appreciated. Seemed highly knowledgable. Did the maintenance and service in a timely manner."
"Excellent Service"
"Anthony was very polite and knowledgeable. He explained everything as he did it and explained what he found. He was able to fix the problem. "
"I was keep informed of all that he observed as to my system"
"Same day appointment and the issue was fixed within 30 mins of arrival."
"All issues were resolved; Santosh was VERY knowledgeable and personable. He was very thorough in checking everything to insure problem corrected"
"Nick made a very thorough inspection and offered new products and suggestions"
"advised re: height of lawn. On time."
"Eric communicated problem and solution excellent. Very professional."
"Nick H and Howard J provided excellent customer service and quality work. Very satisfied with my AC tune-up and repair service from Service Exprerts."
"The service person arrived on time and replaced the thermostat quickly "
"It's been a while but he was a personable competent employee. He came in & did he job & if I had questions, he answered so I understood."
"He was professional, friendly and timely."
"Tech was on time, knowledgeable and helpful."
"He seemed to know what he was doing. He checked out my system and gave me a good rating."
"Did a good job"
"He always does an excellent job checking my air conditioner or furnace. I never have to watch that he checks everything. Excellent service always."
"Service was well done"
"The agent was very knowledgeable and offered advice on how I could more effectively cool the house. "
"Santosh is always very courteous and professional."
"Tech was on time but did not call and leave a message on his arrival time. I was checking messages remotely and since I did not get a call on his arrival I was later than..."
"PROFESSIONAL DETAILED INSPECTION (NEVER HAD SUCH A GOOD ONE BEFORE) explained suggested services we might need & why"
"Technician correctly identified the issue as being the furnace control board accidentally fried by the service person the prior day when doing semi-annual maintenance. H..."
"Arrived within time window, friendly, familiar, thorough. "
"Our tech was helpful and thorough"
"Santosh is very thorough and nice."
"Called ahead, arrived on-time, performed service"
"Kyle was all business and information! He did an outstanding job and I learned a lot from him!"
"James did a great job"
"professional; on time"
"Nick was very nice and professional."
"Tech called & showed up early, and was very professional and solved the problem."
"Anthony was very friendly and professional."
"Nick was very professional, friendly, and went over everything that I needed to know. Learned things I didn't know before but should have. Thanks Nick"
"Nick was efficient, friendly, respectful and informative."
"Very professional"
"Anthony is valuable employee and knows his work he also helped me calm down and expand what went on. I especially like that I did not have re-pay for air conditioning rep..."
"Professional and reliable "
"Eric was very professional and polite. He was thorough providing maintenance service on the air conditioner."
"Professional. Explained issue and options"
"Thorough and very personable. Excellent service. I would like to have the same service technician each time I make an appointment, Santosh. "
"Professional and competent. Answered all our questions."
"He is familiar with my system "
"Technician was thorough in inspecting my AC and made sure all my questions were answered."
"We have been customers at least 40 years.Good service and friendly staff and employees!!!"
"service man was knowledgeable, polite, and I felt truthful."
"I like using the same tech,he knows the equipment "
"Ryan was very courteous and respectful and took time to explain what need to be fixed and why. He was not condescending or arrogant in his explanations, nor in any other..."
"good Tech"
"Technician was very knowledgeable and professional "
"Ryan was prompt and courteous and also he cleaned out the leaves at the bottom of air conditioning unit with a water hose. That had never been done before."
"Give me a record/receipt of the service for my records."
"Nick H. did an outstanding job. I want him here every time.>"
"Excellent prompt service in a courteous & respectful manner."
"Very professional and informative "
"100"
"Ryan is very courteous and respectful. I needed some work on my AC and he explained what was going on, the advantages of doing the recommended work and the what would ev..."
"Very respectful and did a thorough job. He was also informative. "
"Santosh has been to my home on a couple of different occasions to service either my furnace or AC unit and has always been professional and friendly. Very happy with him..."
"Eric was friendly efficient and knowledgeable "
"Anthony was courteous, competent and replaced our air filter at no charge. "
"Competent, thorough, courteous"
"The technician arrived on time, was efficient in his efforts, and completed the service call in good time."
"The service tech was great as always."
"He did a good job. He identified himself as somewhat inexperienced but he did a very good job. Very friendly and professional "
"Santosh a;ways provides quality professional service"
"Very courteous, knowledgeable, and fast."
"Santosh was phenominal! He is very knowledgeable, professional, caring and thorough. His expertise is obvious and he was meticulous in his work! He made sure that he l..."
"Asked to use the restroom witch was ok."
"On time polite answered all questions "
"Problem promptly resolved."
"The technition was very polite and informative "
"James was very considerate - helpful and answered all my questions."
"Technician was efficient."
"Professional; explained everything he did "
"Competent,courteous technician "
"Eric is the best"
"Eric was on time, friendly, did his job efficiently and was pleasant to work with."
"Professional, patient, knowledgeable - just a good guy. We always ask for him,"
"The tech was very thorough and explained every thing very well. Also checked the furnace function several times before he left."
"Service rep Anthony was very polite, professional and knowledgeable. His ability was fast and accurate."
"He just gave me the fact No pressure"
"Fixed the problem. Friendly technician. Did the job efficiently & correctly."
"Nick was great"
"Professional and courteous Always leaves the area neat and clean"
"Tech was very polite, professional"
"Technician arrived on time as stated. Very professional and courteous. Completed his tasks of tuning up my furnace and air conditioning system. He also took time to expla..."
"Answered questions knowledgeably, polite"
"Techs were knowledgeable & professional"
"Timely arrival, friendly, answered all of my questions and gave me some tips to help ensure my system would run at optimal efficiency."
"They were very timely and performed the check up in the time I needed it to be done."
"Performed expert service on my A/C spring check-up. NO problems whatsoever"
"The tech Nick H was very professional answered my questions, told me what was doing and what he saw. He offered me several opportunities to add new equipment and service..."
"Santosh has the ability to connect on technical issues"
"performed service well and answered questions knowlegably"
"My needs were met and all of my questions were answered."
"On time & courteous"
"The tech explained everything that he did, and showed me the areas of concern."
"Santosh always does a great job. He explains everything he is going to do and the outcome of his inspection of the HVAC system"
"nothing to be "dissatisfied" about"
"Tech was courteous and knowledgable "
"Arrived and got to business. Pleasant and knowledgeable."
"100"
"both we courteous, polite, knowledgeable & explained all doing to A/C system & offers on new system"
"Service was provided quickly and the technician was very nice."
"On time, very friendly, very informative, explained everything"
"Noted some dirtiness, but said cleaning it would not be part of service. Previous guy always checked CO detectors. I realized later that recent visit did not do this. "
"Great Service"
"Friendly and thorough"
"Technician was friendly, on time, respected floor coverings by wearing shoe covers, explained everything he did."
"thorough - conscientious - knowledgeable - courteous"
"Service Rep was very detailed in his explanation of the the conditions of my heating and a/c equipment, but it was chilly outside the day he was hear and he left the a/c ..."
"Eric was very thorough, and explained everything he did, and showed me the parts he needed to replace. He was efficient, clean, neat and respectful of my home."
"Santosh took the time to explain what he was doing throughout the check-up visit. And he also took the time to go over the list at the end of his visit to let me know wh..."
"Anthony provided a completed check sheet with full disclosure of cost repairs."
"knew his job. "
"on time and very thorough"
"Technician carefully explained what he was doing"
"All personnel were very professional and yet personally engaged in their work, provided good customer service with a cheerful attitude, and were conscious of keeping thei..."
"Nick did a thorough job, with explanation of what he was doing."
"Called me when he was on his way did the work and answered all my questions."
"No one is perfect but my guy was close."
"Anthony was very pleasant, courteous, and above all very informative about his findings. There was no high pressure, just the facts. He did an excellent job."
"Conscientious, professional."
"friendly, professional"
"Expert repaired just confused about loan I couldn't carry and replacement I could not afford "
"He did an excellent job and explained everything to me in an easy to understand way."
"Helpful,knowledgeable,friendly "
"James was very helpful and patient He helped me learn how to change my furnace filter. I'd like you to send James here again in the future "
"Courteous, professional, good communications - overall just great!"
"Explains each aspect of maintenance accomplished"
"just good service"
"Eric called ahead to let me know when he would be arriving. He was very cordial , courteous and kept me informed on what he had checked. He did a excellent job And di..."
"Santos was very helpful in explaining the problem to me and options to solve the problem. Matt was the technician and he was timely, friendly and able to fix the problem..."
"Tec was professional, on time, performed service very satisfactorily"
"Very courteous"
"Nick did a great job; very thorough and professional. I enjoyed dealing with him. Nick gave suggestions on how we can improve our current system. "
"Very polite"
"Technician was on time,friendly and knowledgeable."
"Anthony explained everything and made recommendations that suited my needs. Very thorough, friendly, and courteous. He and Nick were a pleasure to work with!"
"I had several questions about the furnance and he took the time to answer all of them so that I could understand them. He was very nice and professional."
"Santosh was very persistent in solving problem from beginning to end. Called tech support 3 times."
"Nick provided excellent service!"
"Nick is amazing. He is knowledgable about his field and explains things in a manner anyone can understand."
"MY furnace was working before the technician came and it is not working now. My humidifier was turned off and was not turned back on."
"Very thorough checkup and cleaning."
"The technician was very knowledgeable and helpful"
"Tech was courteous, clean and knowledgeable. "
"Eric was prompt and quick in getting the job done"
"Prompt+efficient service"
"The repair seemed to be needed, however, our thermostat settings were re-aligned and now I cannot return the settings to whatever we had previously. VERY FRUSTRATING!!!!..."
"The service provider did not rush, was very professional and friendly."
"Anthony called ahead, showed up on time, was efficient, gave the needed info and left. "
"They were easy to deal with and answered all my questions without hesitation and completely."
"I was hoping for no cost, since it was part of our deal, but unfortunately we needed work done that cost quite a little bit."
"James did a very thorough job throughout the furnace system (I received feed-back from one of our tenants) and responded to my questions with a call to me here in Trinida..."
"Technician was professional, found something not quite right and fixed it. Also, checked the carbon monoxide detector."
"Fixed the problem."
"James was both professional and friendly!"
"Never fixed the problem, told me....."I have to call an electrician'', AND I'VE BEEN A CUSTOMER FOR OVER 20 YEARS!"
"Jake sends good plumbers"
"Kyle came out 2 hours after I called"
"On time, efficient service."
"Your tech, James was very professional & knowlegable. Was on time & called prior to showing up."
"I feel he was very through."
"James was very courteous and did a good job."
"he was early, called me, polite, went through all on the checklist, offered to answer questions and completed work on time "
"Professional, Competent, Good Communicator"
"Totally thorough. James went above & beyond to make sure he answered all my concerns. He even helped me by showing me how to install a new filter, since my furnace is a l..."
"I prefer to have the technician simply do what he supposed to do, give me report and not try to sell me products."
"Santosh has come to my house before and he is very nice, thorough and I like the consistency "
"The technician was very polite and informative."
"Because I was able to question the technician who was in turn able to answer my questions & concerns."
"Both technicians were here promptly. When they checked/corrected the problem, Kyle explained what may have happened (power surge). He gave me instructions if this should ..."
"Technician was very professional, knowledgable and courteous"
"Eric was here promptly and installed the new motor and performed the tune-up."
"Ryan, the technician, went above and beyond to service our furnace. He was professional, friendly, extremely knowledgeable, and completely thorough. Only compliments - no..."
"Technician explained how everything worked as I was very interested"
"Professionsl, timely, answered questions, informed of repair needed"
"The service technician showed up on time, was very courteous and helpful in answering my questions."
"Eric and James were very professional and sympathetic to my needs. They ensure that the furnace was working even while a new blower motor was being ordered."
"Came same day. Nice person. Wore slippers on shoes. Explained things clearly"
"Nick id the best technician I've ever had work on my furnace. I want him back every time from now on."
"Very efficient and accommodating "
"professional & thorough service"
"Generally completely satisfied but the furnace still whines since putting in the new blower motor. It's a nuisance."
"Very nice person. I want him every time."
"Very courteous and communicative."
"Santosh was wonderful. He explained everything that he was doing and how the this area of my furnace needed to be serviced each time someone came out. I never saw any o..."
"Polite, knowledgeable technician"
"He was polite, quick and clean. He did a great job explainingredients everything. "
"Did what was required, pleasant attitude."
"The technicians -Kyle and Schylar- explained and showed me what type of equipment was going be replaced. Both were very professional and did an excellent job of the insta..."
"They patiently answered all of my questions. They were very professional and just did an excellent job of the installations done on 10/21/2016."
"Did a good job"
"Very Happy with same day service when we were without heat."
"Patient, thorough, careful"
"He checked everything and explaining every thing he was doing."
"He was very knowledgeable! And Informative! "
"Santosh did an excellent job explaining what he was doing and why it was needed. He cleaned up after his service work far above what was expected."
"As usual the technicians were great and did a great job"
"All work was performed as expected and the service was excellent."
"very prompt - very pleasant - knowledgeable - helpful - explained things"
"Provided excellent service, is honest, polite and a hard worker."
"Kevin was on time and explained what he was doing and what steps forward were"
"On time, courteous, and knowledgeable.."
"Very nice, professional, clear, and did a great job!"
"quick easy professional"
"The work was very satisfactory. However, I did have the first problem with scheduling that I have ever had, so my original appointment had to be rescheduled. They said ..."
"Technician failed to reinstall the interior door to the furnace. He failed to screw it back in place. Just left it hanging with the screws on the floor. That caused th..."
"Kevin provided friendly and knowledgeable service. I will be requesting Kevin in the future for my heating and air conditioning services."
"Kevin was very professional and pleasant. He knew what to do and did it!"
"Eric was very thorough and explained everything he did."
"Friendly, Efficient, and Respectful"
"Eric is a pleasant young man and took the time to explain everything he was doing along with the results. He checked my smoke detectors and my carbon monoxide detectors...."
"Service tech actually showed up earlier than planned. (He did call me to make sure that the new time was OK.) He quickly determined what was wrong and fixed it in a matte..."
"Eric was very professional, efficient, and courteous"
"Thorough and competent tech."
"Received a courtesy call from Eric - time he would be arriving. Eric arrived on time. He was courteous and businesslike- good job, Eric! He informed me what he would be..."
"Excellent Technician"
"Eric was very helpful in getting my thermostat set up."
"Polite professional"
"Timely service in window provided by a skilled and knowledgeable technician who answered all our questions and gave recommendations."
"Good work and a cheerful attitude!"
"Thorough check of system."
"Polite and efficent"
"Santosh was punctual, pleasant and explained everything to me very well."
"Because he's professional and he gets the job done without fooling around."
"Santosh's workmanship is excellent and he explains what is required and my options."
"Santosh was both friendly and highly professional."
"Tech was thorough, knowledgeable, and courteous."
"What the tchnician did solved our problem."
"Very polite and courteous technician "
"Thorough work; courteous tech."
"Very knowledgeable person. Made absolutely sure of the problem before proceeding."
"Eric was very friendly and efficient. He did a great job."
"We had a service call in, came yesterday to check out our upstairs AC that was not working on Sun into Mon. No cold air coming out, our upstairs was 87 degrees. We closed..."
"Very friendly and respectfull"
"Chester was awesome quick appt he was always in communication with me"
"Eric was on time and professional and fixed the problem with a temporary thermostat"
"My refrigerator still is not fixed - has now been a MONTH!!!!!"
"Very clear in providing requested information. Completed work on time and in excellent manner."
"Pleasant, good explanations, clean"
"Santosh set up my evaporative cooler yesterday. He did his usual professional job--courteous, considerate, and competent. He is very pleasant to deal with. I am comfor..."
"He was very thorough and gave useful information"
"kind and knowledgeable "
"Tech was very efficient and knowledgeable"
"Eric was very courteous and very efficient in his check of my system"
"The serviceman was professional and did not ry to hustle me to purchase anything."
"The technician's came and saw that my water heater had failed for some reason. They then promptly replaced my heater no charge. I then had hot water again. .It was all do..."
"The tech was very nice and professional"