Reviews

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681 Total Reviews
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"He was very informative and polite!"
"Great service."
"Chris was very professional and very personable. He answered all questions and made an extra effort to complete his work."
"Technician was informative, polite, thorough in his checking of the furnace. He answered questions."
"Kyle was able to troubleshoot and identify a problem that could have led to a more serious issue."
"Derek is the best. Very knowledgeable and is very good with customers"
"Santosh is very professional, knowledgeable and friendly."
"My technician Doug Cooke is the best ever. He explains everything to me and answers all of my questions with words which I can understand. T I mentioned my water heater..."
"The furnace is horribly noisy now. The rug runner James put down tripped my husband, he fell, broke a bone in his elbow, it was pinned, infection set in, he passed away ..."
"Respectful and answered all questions asked."
"Always professional and trusted."
"Outstanding service. "
"Ryan did a professional job in repairing the items we had on our list."
"Thorough explanation of service provided."
"Service man was efficient and most helpful with his information concerning my furnace and thermostat."
"Technician was knowledgeable of equipment and knew exactly what to check so unit would perform efficiently. "
"Reasonable, capable, efficient "
"My request initially was to get a tech that was experienced and could trouble shoot my furnace lack of consistent operation. He fixed the problem!"
"Ryan was very efficient and professional."
"Russell was courteous and he went out of his way, on his day off, to replace the blower motor on my boiler."
"knowledgeable and respect for my property"
"Well, the problem, a gas leak, was quickly fixed by the technician replacing and tightening the fitting. However, when responding to the original call about a slight lea..."
"Service was quick and professional."
"Look at it this way: It's winter. It's cold. And you guys call me and say it's time to make sure my furnace is doing everything it should. We make an appointment, and a n..."
"Christmas day"
"Eric was were friend never gave up on trying to get it to work. Clean made sure he had his shoe covers on. "
"Second time we had your technicians out with no fix to our problem. "
"Russell was very attentive to each detail, curtious, polite and respectful. Would enjoy having him back for the next service."
"On time, professional and poilte"
"I had my regular check-up on the heating unit and central humidifier just one month earlier--and was told that everything was fine. I was very disappointed to learn that ..."
"Very polite and courteous. Took the time to diagnose the problem. Communication was good."
"Fast efficient service, didn’t try to sell me things I didn’t want just got the job done. "
"James installed a new humiidier pad that I felt was too expensive. I saw a similar pad at Home Depot today for $8. I would have gotten it for &.20 with my veteran discou..."
"Got someone here to check out the issues same day."
"Santosh was great!"
"In addition to handling the error code problem he checked the entire furnace to make sure it was operating properly."
"As always did outstanding work. "
"Technician was most helpful."
"Service person opened my air cleaner area and checked filter. Neglected to ensure water drain tube was Not replaced in the water pipe that goes to the floor drain. thus m..."
"Santosh is always through in checking my furnace and alerts me whenever I need to replace anything. He gives me safety tips and how to save. He is always courtesy and h..."
"Knowledgeable, courteous tech"
"Technician had a great attitude and answered all my questions."
"professional, efficient and courteous"
"The technician corrected the problem switch left by the service person 3 weeks earlier so it began humidifying and ceased making that sound that was driving me nuts. Th..."
"Thorough"
"First rate service every time. Great Techs. "
"Jim was very helpful. He answered all my questions. He knew what he was doing, and made sure that everything was right."
"My one concern is that the installation price for the Aprilaire 700 at almost $1,000 is not reasonable. My purchase was to replace an Aprilaire, model 700 which means th..."
"on time; professsional; correct the first time"
"Santosh is very thorough and professional, as always."
"He was on time, professional, friendly, clean and very helpful. He explained everything very well."
"Professional, courteous."
"While cleaning and sealing ducts, we missed two so I am not sure the suction did well enough. The system seems to be putting out dust, but that may be normal. I haven't..."
"Assume this is for the furnace install. The two tech were here for 12 hours, and always seemed to be busy. Explained the new system to me and the new thermastat."
"Competent and courteous tech"
"The service was very good but I did have to make a call to the shop and file a complaint"
"Very, Had somewhat of an emergency call which they responded to immediately and delivered Top Notch service "
"on time; professional"
"The service provided was very good as far as the routine service checkup. However, a humidifier filter was installed by the technician at a cost of $154 when I could hav..."
"job well done"
"The technician was excellent! Very well versed and courteous. "
"Technician was courtiers and prompt. "
"nice"
"Second opinion did not confirm need to replace HVAC system."
"The technician did a good job explaining to me some things about my system"
"James did a great job on the seasonal maintenance. We bought the furnace through Service Experts and it has worked flawlessly since."
"Ryan was very helpful in explaining details to me and answering my questions."
"Tech did extra work like checking basic components of our furnace even though problem was easily fixed"
"good rapid work"
"Ryan did a very good job. He was friendly and helpful."
"Russell was so excellent and professional. I am very, very pleased and hope to see him again for my next tuneup. "
"Very professional & he went beyond in getting us a filter for the humidifier & pointing out things we hadn't thought of out of normal services"
"He gave us several tips on improving our use of our HVAC system that we had not been aware of. Great information. Many thanks."
"fast efficient polite and on time"
"very friendly, answered all questions, very patient and very helpful"
"Service was real good."
"Technician was friendly, explained what he was doing. Wore protective shoe covers in the house."
"Victor was friendly, respectful, knowledgeable. "
"Technician called when he was on his way. He was respectful, caring, and provided answers to all my questions"
"prompt service, house is already warm!"
"Very knowledgeable and able to explain to the not so knowledgeable. "
"answered all my questions, very personable and please send him back again sometime!"
"James came in and efficiently checked my furnace out, and showed me where a replacement was needed, and why. He was courteous at all times, and did a fantastic job."
"Just wanted you to know your employee Rafael was here yesterday to tune up my furnace for winter.He was very professional and proficient in his abilities. It was a job we..."
"James is great! He took the time to answer any question we had. He is great to work with. Also he is quite knowledgeable "
"Rafael was totally great. The only minor glitch is the lady on the phone estimated he likely wouldn't reach me until 6-7 pm, and he came at 4:30, which created a minor c..."
"super service-excellent people"
"Rafa was very professional and a pleasure to work with "
"The technician was very thorough in accomplishing the work required and explaining the details to us. Furnace and humidifier are working perfectly."
"Santosh is awesome! He's knowledgeable, professional, and very courteous!"
"furnace check was well done, I wasn't too happy when I needed a new furnace though."
"Tech was informative & courteous"
"Nick does a wonderful job. I want him here every time."
"The service technician was the most knowledgeable and courteous we have ever had."
"Russell is very professional, thorough, patient, and explains things on a layman's level so I can understand how the equipment works."
"I was with Eric when he performed the maintenance and was impressed with the way he went about checking things out, was well satisfied."
"santosh is always very professional - an excellent technician"
"you guys are way too high pressure"
"Very polite and professional. "
"Santosh does his excellent job for our evaporative cooler."
"Tech was patient trying to explain to me how to have my steam humidifier running all year long and informing me that it would not operate on the cool only setting,"
"Timeliness, courtesy and expertise of the technician, Russell."
"Technician was on-time, knowledgeable about equipment and performed service in a timely manner."
"Service person (Ryan) was very skilled, responsive and helpful. He made an extra effort to make sure everything was done well. He took the time to explain everything in ..."
"Very thorough"
"Did a okay job. Just a little spacey or tired!!"
"I had an appointment window of 2 to 4 PM, and had requested that the service person call me 45 minutes before the estimated arrival. I called the office prior to 1 PM. ..."
"Aaron was attentive and competent. He realized when discussing my system that I needed a plumber and he helped me get one out within about an hour. I thought he was gre..."
"The service person was great. Explained everything and was very efficient. "
"The the technician was very polite and informative "
"Never give a full 10"
"Russell is an excellent tech who took the time to explain everything"
"Mr Shresta was very courteous, professional and knowledgeable."
"He came in and had looked at what they did last time."
"santosh is an excellent technician and i believe a fine representative of the company as a whole. when we call service experts, we ask for santosh by name"
"Austin did a fine job. However, he assured me that I would receive phone calls from the office to answer my questions about my service contract and about maintenance on m..."
"James always does an excellent job, also very pleasant person!"
"Ryan is the best technician I have had and continue to request him."
"Jim is wonderful!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"
"Ryan is an honest and helpful tech. He has always given me excellent unbiased advice."
"Russill was full of valuable information about our systems.He was a real pleasure to have in our home."
"Clean, efficient, pleasant."
"Aron checked out the Air Vents and will work with Shannon to provide a replacement or fix for the broken vent. Waiting for Aron or Shannon to get back to me"
"Santosh is very professional, answers any questions, always picks up after himself and is very cheerful and friendly. We will always request him."
"Took 2 appointments to complete maintenance because inline filter not on truck. Despite specifically asking that the filter be with the tech and being told it would brou..."
"James was on time, efficient, knowledgeable, and pleasant."
"The service for this particular call was fine. However, tech found a new set of problems to add to the 7 years of issues with this furnace. Tech acknowledged that the ins..."
"The service personnel was knowledgeable, friendly and I was very happy with his work"
"Explained findings well."
"Not marking a 10 ONLY because the after-hours phone rep did NOT get my message to the dispatcher, which asked that the tech not arrive until the second half of the appoin..."
"Russell was very courteous and very efficient in servicing our air conditioning and heating systems. We have been customers for many years and I think he's the best!"
"Quick, on time service"
"Nick was on time, very professional, knowledgeable and thorough"
"Thorough!"
"Pleasant and efficient service."
"Santosh gives excellent service. He shows me how to trouble shoot problems on the furnace, helps me save money, answers questions and explains things. I usually do have ..."
"Rafael was very through and explained everything to my satisfaction."
"He is always professional"
"He arrived on time, diagnosed and repaired the ac unit very quickly and also had the part on his truck. Plus he is very personable."
"In all our years with you this was best tech. we ever had and there were some very good ones. I have requested Holden return in the Spring for our AC check."
"The techs were courteous and explained the work they had done before leaving. They cleaned up their work area, both inside and outside."
"Technician was knowledgeable, prompt, and very helpful answering the few questions I had about the system."
"The technician was exceptionally helpful and nice. We felt comfortable with his explanation of the problem and enjoyed talking with him."
"Santosh is always friendly, he is very efficient when he comes out and looks and my units. Always ask to see if I have any questions. and will let me know about the new ..."
"Tech was very knowledgeable."
"Service man was very informative, efficient and neatly replaced the hose when he was finished using it."
"Eric was courteous, knowledgeable, and took time to service my furnace & to explain his findings."
"on time, efficient, polite"
"Nick arrived in a timely manner after a call. He was very pleasant, informative, and efficient.Service experts is a good company and provides good service."
"Rafael has serviced my HVAC before. He always provides courtesy, informative service. He has shown me things about my HVAC no one previously took the time to point out"
"The work was excellent! Victor, Will, Holden, and Rick were most easy to work with, and really cared about us and our home."
"Very fast response for our much needed service."
"Technician was very efficient, answered any questions I had and was very professional and arrived on time."
"James was very nice and professional. "
"the tech was ontime and appeared to know what he was doing and communicated what was happening."
"On time, courteous, explained issues. In follow-up call, graciously dealt with miscommunication. I signed up for a furnace check. Corp. told the tech it was an AC check."
"It would have been nice to get the filter replaced. I understand they will do that when they do the furnace that is if they have any."
"Personable technician who provided excellent and knowledgeable service."
"everything you do is way overpricerd"
"Derrik arrived in a timely manner and was pleasant. He was happy to answer all of my questions and explain what was going on with my system. He made recommendations that ..."
"knowledgeable and efficient"
"Ryan did a through job of checking out my equipment. "
"Rafael called before he came over, he used booties on his shoes, he was polite, direct, easy to work with. AND fixed the problem quickly, inexpensively!!"
"Professional. Courteous. Knowledgeable. "
"I think Eric did a great job."
"The tech seemed to know what he was doing. He made a couple of recommendations. He did the service call in a timely manner."
"On time and fast. Very nice and respectful of my time"
"Jams was professional and pleasant. He tried very hard to explain things to me."
"I feel that aa product is being pushed every time I have a service call"
"Found holes in elbow joining hot water tank and furnace vent that was leaking co into basement. Made trip to Longmont to get proper gauged elbow and replaced it."
"the man you sent, sorry I have forgotten his name, did a wonderful job. He was pleasant, did great work and answered all my questions."
"He is always courteous, and very thorough "
"James is thorough about everything"
"My first appt time was double booked with Gabe so that got moved. Then Gabe d was booked and I had an emergency so appt was canceled. Third time I was not told Gabe was n..."
"The technician was friendly and efficient"
"The technician was very thorough & knowledgeable. I was unhappy that we had to replace the entire AC unit at this time."
"Our technician took time to ecplain the service he provided and was very professional."
"Russell took the time to do a thorough job and to explain to me all that he noted during the work."
"James is the consummate professional. He is efficient, thorough, knowledgeable and a master of troubleshooting issues with our HVAC system. We would welcome him back for ..."
"Unacceptable that I had to wait almost 7 weeks for a tuneup appointment."
"I've been with you guys for over 10 years and you have deteriorated into nothing but sending technicians out to sell me stuff. You are way over priced and everything is a..."
"He was very helpful in finding the faulted battery's I had bought for the thermostat. and answered questions I had "
"Best deal with the special price service"
"The Technicians were courteous, on time, to give me a 15 min heads up. "
"I'm pretty frustrated that I was sold a unit with freon that will be outdated in 3 years. The unit is 10 years ago and I expected it to last longer. I'm unable (and unwil..."
"on time, polite and considerate technician"
"Called before arriving. On time. Wore booties in my house, thoughtful and appreciated. Seemed highly knowledgable. Did the maintenance and service in a timely manner."
"Russell gave clear, helpful advice in a articulate manner. Very professional and managed to explain some of the technicals to someone with no knowledge of A/C or heating ..."
"Service was fine, but the fact that we have had to have the pilot light re-lit twice since purchasing this water heater from you is more than annoying. The water heater ..."
"Excellent Service"
"I thought that James was an excellent technician. He answered all my questions."
"Rafael's customer service skills. Keep him happy!!! You don't want to lose him."
"Quick response, great service and just a really nice guy!"
"Personal visit from Shannon and new arrangement for appointments on Saturday. I am always treated with friendly respect and educated about all my systems. Great service..."
"Your agent was fast and efficient."
"The service man, Harry, was very professional, friendly, and I felt confident he was very knowledgeable of my furnace and a/c."
"Anthony was very polite and knowledgeable. He explained everything as he did it and explained what he found. He was able to fix the problem. "
"Russell was friendly and very informative"
"I was keep informed of all that he observed as to my system"
"Same day appointment and the issue was fixed within 30 mins of arrival."
"All issues were resolved; Santosh was VERY knowledgeable and personable. He was very thorough in checking everything to insure problem corrected"
"You came on short notice to replace your previously installed hot water heater. The old, leaky heater was relatively new - so you charged only for labor. The new installa..."
"Nick made a very thorough inspection and offered new products and suggestions"
"advised re: height of lawn. On time."
"Eric communicated problem and solution excellent. Very professional."
"Nick H and Howard J provided excellent customer service and quality work. Very satisfied with my AC tune-up and repair service from Service Exprerts."
"The service person arrived on time and replaced the thermostat quickly "
"It's been a while but he was a personable competent employee. He came in & did he job & if I had questions, he answered so I understood."
"He was professional, friendly and timely."
"Tech was on time, knowledgeable and helpful."
"He seemed to know what he was doing. He checked out my system and gave me a good rating."
"Did a good job"
"Rafael is the best tech who has ever been to our home. He spent the time he needed, was very informative and friendly."
"He always does an excellent job checking my air conditioner or furnace. I never have to watch that he checks everything. Excellent service always."
"Service was well done"
"Technician did a very careful job and answered questions about our units."
"The agent was very knowledgeable and offered advice on how I could more effectively cool the house. "
"Santosh is always very courteous and professional."
"Tech was on time but did not call and leave a message on his arrival time. I was checking messages remotely and since I did not get a call on his arrival I was later than..."
" The technician gave me a an overall review regarding the present state of the equipment that he serviced."
"PROFESSIONAL DETAILED INSPECTION (NEVER HAD SUCH A GOOD ONE BEFORE) explained suggested services we might need & why"
"They knew what they were doing, were friendly and helpful and very prompt with my appointment. Appreciated that a lot."
"James was very knowledgeable and friendly and fast!"
"Technician correctly identified the issue as being the furnace control board accidentally fried by the service person the prior day when doing semi-annual maintenance. H..."
"He was very kind and understanding regarding the situation he found when he arrived."
"Arrived within time window, friendly, familiar, thorough. "
"Our tech was helpful and thorough"
"Santosh is very thorough and nice."
"Called ahead, arrived on-time, performed service"
"Kyle was all business and information! He did an outstanding job and I learned a lot from him!"
"James did a great job"
"professional; on time"
"Nick was very nice and professional."
"Tech called & showed up early, and was very professional and solved the problem."
"Anthony was very friendly and professional."
"Nick was very professional, friendly, and went over everything that I needed to know. Learned things I didn't know before but should have. Thanks Nick"
"Nick was efficient, friendly, respectful and informative."
"Very professional"
"Anthony is valuable employee and knows his work he also helped me calm down and expand what went on. I especially like that I did not have re-pay for air conditioning rep..."
"Professional and reliable "
"Eric was very professional and polite. He was thorough providing maintenance service on the air conditioner."
"Professional. Explained issue and options"
"Thorough and very personable. Excellent service. I would like to have the same service technician each time I make an appointment, Santosh. "
"Professional and competent. Answered all our questions."
"He is familiar with my system "
"Technician was thorough in inspecting my AC and made sure all my questions were answered."
"We have been customers at least 40 years.Good service and friendly staff and employees!!!"
"service man was knowledgeable, polite, and I felt truthful."
"I like using the same tech,he knows the equipment "
"Ryan was very courteous and respectful and took time to explain what need to be fixed and why. He was not condescending or arrogant in his explanations, nor in any other..."
"good Tech"
"Technician was very knowledgeable and professional "
"Ryan was prompt and courteous and also he cleaned out the leaves at the bottom of air conditioning unit with a water hose. That had never been done before."
"Give me a record/receipt of the service for my records."
"Nick H. did an outstanding job. I want him here every time.>"
"Excellent prompt service in a courteous & respectful manner."
"Very professional and informative "
"100"
"Ryan is very courteous and respectful. I needed some work on my AC and he explained what was going on, the advantages of doing the recommended work and the what would ev..."
"Very respectful and did a thorough job. He was also informative. "
"Santosh has been to my home on a couple of different occasions to service either my furnace or AC unit and has always been professional and friendly. Very happy with him..."
"Eric was friendly efficient and knowledgeable "
"Anthony was courteous, competent and replaced our air filter at no charge. "
"Competent, thorough, courteous"
"The technician arrived on time, was efficient in his efforts, and completed the service call in good time."
"The service tech was great as always."
"He did a good job. He identified himself as somewhat inexperienced but he did a very good job. Very friendly and professional "
"Santosh a;ways provides quality professional service"
"Very courteous, knowledgeable, and fast."
"Santosh was phenominal! He is very knowledgeable, professional, caring and thorough. His expertise is obvious and he was meticulous in his work! He made sure that he l..."
"Asked to use the restroom witch was ok."
"On time polite answered all questions "
"Problem promptly resolved."
"The technition was very polite and informative "
"James was very considerate - helpful and answered all my questions."
"Technician was efficient."
"Professional; explained everything he did "
"Competent,courteous technician "
"Eric is the best"
"Eric was on time, friendly, did his job efficiently and was pleasant to work with."
"Professional, patient, knowledgeable - just a good guy. We always ask for him,"
"The tech was very thorough and explained every thing very well. Also checked the furnace function several times before he left."
"Service rep Anthony was very polite, professional and knowledgeable. His ability was fast and accurate."
"He just gave me the fact No pressure"
"Fixed the problem. Friendly technician. Did the job efficiently & correctly."
"Nick was great"
"Professional and courteous Always leaves the area neat and clean"
"Tech was very polite, professional"
"Technician arrived on time as stated. Very professional and courteous. Completed his tasks of tuning up my furnace and air conditioning system. He also took time to expla..."
"Answered questions knowledgeably, polite"
"Techs were knowledgeable & professional"
"Timely arrival, friendly, answered all of my questions and gave me some tips to help ensure my system would run at optimal efficiency."
"They were very timely and performed the check up in the time I needed it to be done."
"Performed expert service on my A/C spring check-up. NO problems whatsoever"
"The tech Nick H was very professional answered my questions, told me what was doing and what he saw. He offered me several opportunities to add new equipment and service..."
"Santosh has the ability to connect on technical issues"