What to Expect During an AC Repair Appointment

June 25, 2016

So, suddenly your AC system needs repair at your Denver home and you’re not sure what to expect. It’s daunting enough to allow an AC repairman into your home, but then to not know what exactly they’re going to do tends to add another level of anxiety. Not to worry! Service Experts Heating & Air Conditioning is here to fill you in on the standard A/C system repair process so you canyou will be prepared when an expert A/C system service technician needs to come out to your house.

It Starts Simple

When the technician arrives, the first thing they should do is ask to see the thermostat. It might sound silly, but they need to check it to make sure that it’s not merely a thermostat settings issue. The repairman will confirm the thermostat is switched to cool and then decrease the temperature to see if that will activate the air conditioning system. A flawed or improperly connected wire could be the culprit that’s preventing you from having a comfortable home.

If this doesn’t fix the problem, the technician may need to look at your circuit breaker box. They will probably set the circuit switches to off and then back to on to see if that activates the AC.

Getting to the nitty-gritty

The repairman will then likely request to see the air conditioning equipment. Like a doctor, the repairman will start their trial and error discovery process. There are multiple factors that could be the culprit of an AC that isn’t functioning properly, and it’s up the technician to explore all the possible causes starting from the most ordinary issues to the least. The process could take anywhere from 5 to 60 minutes or more.

During the air conditioner diagnosis, they will likely check the air filter to verify it’s not clogged or requires replacing. They will examine the air conditioner’s refrigerant levels, verify the air condenser fan is spinning properly, confirm that the size of your air conditioning system is appropriate for the size of your home, and examine the safety controls, wiring, and electronics.

Have answers, will fix

Once the AC technician has identified the trouble, he or she should explain all your options to you. The discussion will typically start with the repairman explaining what the problem is, what part (if any) failed, how or why it failed, and what function that part has for your air conditioner.

The technician will then go into your options, which will involve swapping out the part and fixing the issue, but may also entail upgrading parts of the air conditioner, the air conditioner itself, or your whole heating and AC system. In certain cases, it may make more sense to invest in an entire new heating and AC system, especially if the AC is past its prime, or prone to breaking down again and end up with you spending more on A/C system repairs in the end. The service tech will discuss how much time, effort, and cost it will take to fix the trouble.

The repairman may at this point explain what could have avoided the trouble or part failure and how to prevent a future issue. This usually includes proactive maintenance, which not only helps prevent an AC breakdown, but in most situations also keeps your air conditioner’s warranty valid. Most expert AC repair centers will offer a yearly service plan so you don’t have to worry about making future HVAC tune-up appointments for your systems.

At the end, they will go over the process for repairing the failed part or correcting the problem. If you determine that AC repair is better for you than buying an upgraded A/C system, the repairman will order any parts required and plan your next appointment to fix the air conditioner. Or, if the part needed is already handy on their vehicle, they will move forward with the air conditioning repair work with your consent.

Keep in mind that throughout Denver you’re in good hands with Service Experts Heating & Air Conditioning. Our technicians are NATE-certified and have received extensive background checks so you can feel confident with the people we send into your home. If you ever come across any questions about your HVAC equipment or what to expect with your air conditioning repair, give us a call day or night at 303-647-5853 and we’ll be happy to discuss the process.

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