What to Expect During an AC Repair Appointment

June 25, 2016

So, all of a sudden your air conditioning system needs repair at your Denver home and you don’t know what that entails. It’s daunting enough to let an air conditioner repair technician into your home, but then to not know what exactly they’re going to do tends to add another level of anxiety. Not to worry! Service Experts Heating & Air Conditioning is here to fill you in on the basic air conditioning repair process so you will be ready when an expert A/C system service technician needs to come out to your house.

AC Repair Starts Simple

When the technician arrives, the first thing they should do is ask to see the thermostat. It might sound silly, but they need to check it to make sure that it’s not merely a thermostat settings issue. The technician will verify the thermostat is programmed to cool and then decrease the temperature to see if that will activate the AC. A flawed or incorrectly connected wire could be the culprit that’s preventing you from having a comfortable home.

If there is still an issue, the technician may need to look at your circuit breaker box. They will probably set the circuit switches to off and then back to on to see if that activates the AC.

Getting to the nitty-gritty of AC Repair

The technician will then likely request to see the air conditioning equipment. Similar to a doctor, the technician will start their trial and error discovery process. There are multiple factors that could be the culprit of an AC that isn’t running properly, and it’s up the repairman to investigate all the possible reasons starting from the most ordinary issues to the least. The process could take anywhere from five minutes to an hour, possibly longer.

During the air conditioner diagnosis, they will likely check the air filter to verify it’s not blocked or requires replacing. They will examine the air conditioner’s refrigerant levels, verify the air condenser fan is circulating properly, verify that the size of your air conditioning system is appropriate for the size of your home, and examine the safety controls, wiring, and electronics.

Have answers, will fix

Once the AC service tech has found the trouble, he should explain all your options to you. The conversation will typically start with the technician explaining what the issue is, what part (if any) failed, how or why it died, and what function that part has for your air conditioner.

The service tech will then go into your courses of action, which will include swapping out the part and correcting the problem, but may also entail upgrading parts of the AC system, the air conditioner itself, or your whole HVAC system. In certain cases, it may make more sense to purchase an entire new heating and AC system, specifically if the AC is past its prime, or likely to break down again and end up with you spending more on A/C system repairs in the end. The service tech will explain how much time, effort, and cost it will take to fix the trouble.

The repairman may at this point explain what could have prevented the trouble or part failure and how to prevent a future problem from happening. This usually includes proactive maintenance, which not only helps prevent an air conditioning breakdown, but in most cases also keeps your air conditioner’s warranty valid. Most expert AC repair centers will offer a yearly service plan so you don’t have to worry about making future HVAC tune-up appointments for your home.

At the end, they will go over the process for repairing the failed part or correcting the problem. If you determine that AC repair is better for you than buying an upgraded A/C system, the technician will order any parts required and plan your follow-up appointment to fix the air conditioner. Or, if the part needed is already obtainable on their vehicle, they will go ahead and start the air conditioning repair work with your authorization.

Always know that throughout Denver you’re in good hands with Service Experts Heating & Air Conditioning. Our repairmen are ACE-certified and have received extensive background checks so you can feel confident with the men and women we send into your home. If you ever come across any questions about your HVAC equipment or what to expect with your air conditioning repair, give us a call 24/7 at 303-647-5853 and we’ll be happy to discuss the process.

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