How Do I Choose the Right AC Repair Company in Denver?
When your air conditioner stops working on a hot summer afternoon, you need fast repair services that you can depend on. But with so many companies claiming to offer the very best AC repair services in the U.S., how do you know where to turn? Follow these 10 tips when choosing an HVAC repair company to help you feel confident about the service provider you pick out.
1. Read Customer Reviews
Many property owners begin their search for an air conditioner repair company online. While you’re surfing the web, be sure to read feedback from past customers who’ve shared their experiences—the good and the bad. Look for companies with a high overall evaluation and take the time to read both positive and negative reviews so you understand what to expect.
2. Ask for Recommendations
Word-of-mouth referrals from friends, family or associates are valuable when searching for an AC repair business. Find out which companies the people whose opinions you respect have employed for HVAC repair in the past and whether they had a favorable experience. This firsthand advice and the ability to ask specific questions can help you make an well-informed decision when selecting an HVAC specialist.
3. Know the HVAC Repair Company’s Service Area
A specific company may stand out heads and shoulders above the rest, but it doesn’t matter if they don’t service your neighborhood. Some companies have a limited service area or charge an extra fee for mileage for traveling beyond their usual boundaries. Ask if your neighborhood is included in the company’s service area. If not, find out if they’re willing to come to you for an extra fee. Thoroughly weigh your local companies before deciding to pay extra for an out-of-area AC repair company.
4. Find Out About Emergency Services
Air conditioners seem to malfunction at the most inopportune times. Choosing a company that delivers emergency services is crucial if you need timely, reliable assistance on a Friday evening or a holiday weekend. Check for “after-hours,” “24/7” or “emergency services” on the company’s internet site, and inquire if an extra fee applies for service calls outside normal business hours.
5. Check for HVAC Industry Certifications
Certifications indicate a company’s commitment to excellent craftsmanship and professionalism. Look for an HVAC repair company that has certifications such as North American Technician Excellence (NATE) or Advanced Certified Expert (ACE) to demonstrate that the company adheres to industry standards and that their repair specialists are trained and knowledgeable.
6. Make Sure the Company Is Licensed, Bonded and Insured
Before trusting your AC repair to just any professional, verify that they are licensed, bonded and insured. A licensed company has met the appropriate permitting requirements to operate legally in your state. Bonding signifies the company is financially backed in the event of a claim, and insurance protects you as a homeowner in case of accidents or damage to your property during the repair. Look for proof of licensing, bonding and insurance to ensure you’ve found a legitimate and reliable company.
7. Ask About the Company’s Experience
A company with a long track record of supplying quality service most likely has the experience needed to handle challenging problems. Determine how many years the company has been in business. Then, ask a tech whether they have previously encountered the problem you need addressed. Such experience is vital to ensure consistent, reliable and professional service.
8. Assess the Company’s Communication and Customer Service
Effective communication is essential when dealing with any air conditioning repair company. The HVAC repair company you choose should be responsive, attentive and able to answer your questions. Keep an eye out for evidence of technicians going the extra mile in the online reviews you read and pay attention to how you’re treated when you phone the company to ask about a repair.
9. Compare AC Repair Estimates
Acquiring numerous quotes helps you find a company that offers competitive and reasonable prices. Be cautious of companies that provide low-ball estimates, as these companies may cut corners to keep prices down or tack on hidden fees at the end. The most trusted companies provide thorough and transparent quotes up front, making sure you understand the full cost of repairs before work begins.
10. Evaluate Warranties and Guarantees
Dependable service providers guarantee their work and offer warranties for your satisfaction. Such coverage shows quality assurance and helps you move forward with confidence. A combination of parts, labor and service warranties is best, and you can’t go wrong with a 100% satisfaction guarantee.
Contact Our Reputable AC Repair Company
Finding a good HVAC technician doesn’t have to be overwhelming. Service Experts is a national HVAC service provider with hometown heart, ready to serve you with affordable prices, 24/7 emergency repairs, ACE-certified technicians and your total satisfaction guaranteed. The next time your malfunctioning air conditioning threatens to interrupt your comfort, contact a Service Experts office near you and schedule skilled AC repair services.
